DxO supposedly looks to these forums for ideas (at least I hope they do). I do believe it’s important for those of us who are dissatisfied to know we are not alone.
They provide no other way that I have been able to find on their websites for customers to contact them (other than putting in a support ticket). However, these forums are a place DxO has created for customers to present their requests and their issues.
As a result I am sticking with DxO’s product line despite my concerns over upgrade pricing. While I certainly appreciate everyone’s concerns over DxO’s pricing model, the functionality and output quality are the primary drivers behind my purchases. Currently my suite of programs includes PhotoLab 5.3 Elite, FilmPack 6.2 Elite, Viewpoint 3, and Nik Collection 5. I own licenses to a number of DxO’s competitor’s products, including the latest version of ON 1 which was mentioned as an alternative to DxO products in a separate thread on this topic… but, I no longer use any of them. I have extensively used the majority of DxO’s competition and find I prefer using DxO’s products over all of them, especially over some of the more bloated alternatives with poorer output like ON 1 Photo Raw. Everyone needs to vote with their wallets and I certainly would not try to convince anyone to stay with a product line if they are unhappy.įor me, the most important thing when I make a software purchase is usability for purpose.
0 kommentar(er)
